Kohl's Spring Hill

Reviews

• Eric Gator

  Mar, 29 2018
  ★ ★ ☆ ☆ ☆
  I have had several okay experiences at Kohl's. However their prices are inflated beyond belief and then they use marketing techniques such as deep Discount sales like 50% off or earn Kohl's cash to try and manipulate customers into buying. Now I normally don't hold that against them because it's just another way of operating a retail store. I will say though I went there to purchase an item that I specifically called ahead for on Black Friday and made sure that they had it. Then play on the phone mentioned that they did did not mention any sort of shortage on the item so I drove over and in that 10-minute Drive they apparently had sold out. The employee at the store didn't even seem to care that I was told incorrect information or was misled. I went to Target instead and was able to get the item that I wanted. I am deeply disappointed with the customer service experience that I had today at Kohl's.

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